Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, our flexible return and exchange policy ensures a smooth process for all eligible items.
Initiate Your Request
Contact our customer service team or visit your local Leon's showroom within 7 days of delivery to notify us of your intent to return or exchange.
Prepare Documentation
Ensure you have your original sales receipt and that all items are in their original packaging and showroom condition.
Inspection and Approval
Our team will conduct a brief inspection of the furniture or appliances to verify they are free of damage and meet our return eligibility criteria.
Processing and Refund
Once approved, your refund will be issued to the original method of payment, minus any applicable delivery or restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing